Customer Service Operator

To provide “Cutting Edge Services at Sharp Prices”



Customer Service Operator

Customer service is the provision of service to customers before, during, and after the provision of service. The perception of success of such interactions is dependent on employees who can adjust themselves to the personality of the guest.

Cutlass Support Services through is enhanced communication and customer service training modules arm all our Customer Service Operatives with the tools they require to be the best that they can be, to highlight both Cutlass and our customers as the best in their fields of expertise.

Fire Watch

Cutlass Support Services offers a full range of services to suit multiple occupancy buildings such as apartment blocks & housing complexes, hotels corporate premises and Logistic centres amongst others. Whatever your needs, our highly trained and experienced talented fire safety team can be there to provide a safe and secure environment for building fire watch.

The fire safety team at Cutlass Support Services are experienced in providing 24/7 Waking Watch (or Fire Watch) services for both commercial and residential buildings whose purpose is to be alert for any safety concern. This service encompasses fire safety and includes personnel such as Fire Wardens, Watchmen, and Marshalls. We tailor this service to suit single tenanted or multitenanted buildings for a seamless and worry-free service.

Workforce Supply

At Cutlass we take your business needs as serious as our own. The inception of Cutlass Workforce Supply service was due to a demand of one of our customers who needed help in delivering their business needs through increased demands.

Cutlass can help you to find and manage the people you need, either for short-term or longerterm projects if you need more regular, ongoing support. We can also supply staff for more specific, skilled roles, for example porters, caretakers, cleaners, logistics.

You may find that at times you need extra staff to help you when your business is particularly busy, perhaps during the summer holiday period or around Christmas and the new year.

Other Services Available

  • Event Security
  • Sporting Stadium Stewards
  • SIA Close Protection
  • Business Continuity Consultancy
  • Disaster Recovery Consultancy
  • Control Room Operation and Monitoring
  • Managed Access Control
  • Car Park Management
  • Hotel Assisted Services
  • Risk Assessment
  • Safety Personnel
  • Traffic Marshalling
  • SIA CCTV Operation

We are currently recruiting SIA Licenced Security Professionals and non SIA Licenced Support Service staff – If you’re a passionate worker and think you have what it takes, send your resume and details to for all opportunities

Cutlass Security Group

Head Office

Cutlass House, 16 Cranbrook Road,
Ilford, Essex, IG1 4DL

Cutlass Security Group Limited
Company Registration No. 11561644

Manchester Regional Office

453-455 Cheetam Hill Road,
Manchester, M8 9PA

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